Citation Ltd

HR, Health & Safety and compliance support for construction businesses 

Citation is a UK provider of HR, Employment Law and Health & Safety support for construction businesses, including main contractors, subcontractors, specialist trades and housebuilders. Citation supports over 4,000 construction businesses with 24/7 access to HR and Health & Safety advice, CDM-specific documentation and on-site support, so your sites stay compliant, and businesses stay tender-ready.

Why do construction businesses choose Citation for HR and Health & Safety support?

Running a construction business means managing two big risks at once: keeping everyone safe on site and keeping your people-side compliant. Generic HR and Health & Safety advice just doesn’t cut it in a sector as regulated as construction. Citation’s built its support specifically around the way construction businesses actually work, covering Health & Safety, HR and Employment Law under one roof.

Here’s Citation’s track record, in a nutshell:

• 300+ HR professionals, barristers, solicitors and Health & Safety experts, ready to help 24/7
• Trusted by 30,000+ UK businesses, including thousands in construction
• £1.5 million Advice Guarantee, so you’re backed when you follow Citation’s advice
• 93% less likely to receive a tribunal claim*
• 61% less likely to have an accident at work*
• 52% less likely to suffer a workplace fatality*

*compared to the national average

What does Citation actually do for construction businesses?

In short, Citation takes the HR, Employment Law and Health & Safety headaches off your plate, with support built around multiple sites, subcontractors, CIS workers and everything else that makes construction different.

 HR and Employment Law support for construction

• 24/7 access to expert HR and Employment Law advice from 140+ CIPD-qualified consultants — whenever a people problem lands, day or night
• Contracts, staff handbooks and disciplinary procedures, written and kept up to date by specialists
• Straightforward guidance on the stuff generic HR doesn’t cover — CIS workers, subcontractors, agency staff and employment status
• Rotas, absence and document management made easy through Atlas, Citation’s all-in-one HR and Health & Safety software
• A £1.5 million Advice Guarantee, protecting you against employment tribunal claims when you follow Citation’s advice

Health & Safety and CDM support that comes to you

 24/7 expert Health & Safety advice from 160+ IOSH, IRSM, NEBOSH and OSHCR-qualified consultants, whenever you need a second opinion

• Site visits, plus site-specific risk assessments and method statements (RAMS) done properly
• Clear guidance on CDM Regulations 2015, including principal designer and principal contractor duties on bigger projects
• Support with RIDDOR reporting and incident investigations, so you’re not figuring it out alone
• Construction phase plans, accident records and workforce competence documentation, all in order

What else does the Citation Group offer construction businesses?

Citation’s part of the Citation Group, so there’s more support on hand as your business grows:

• SSIP accreditation services — from SMAS. Achieve or maintain SSIP accreditation with expert guidance and support throughout the application process. INCA members can benefit from a 20% discount on new SMAS accreditation applications (excluding renewals). Email info@smasltd.com to find out more.
• Health & Safety and compliance support — from HS Direct. Access practical Health & Safety resources, compliance templates and expert guidance to help manage risk, maintain standards and reduce administrative burden. INCA members can benefit from 50% off e-learning courses using the discount code: INCA50.
• Employee screening and background checks — from uCheck. Speedy, simple screening checks including DBS checks, right to work checks, identity checks and adverse credit checks, for safe recruiting decisions. INCA members receive free registration to the uCheck platform via the dedicated member portal using code: INCAREG.

Ready when you are

INCA members get preferential rates on Citation’s full service, with unlimited 24/7 advice, on-site inspections, software access and the full £1.5 million Advice Guarantee.

Give Citation a call on 0345 844 1111 or get a quote to find out more. Just remember to quote ‘INCA’ when you enquire, so you get your preferential rate.

Free guides for construction businesses

• Your essential HR and Health & Safety compliance checklist
• An introduction to tendering
• 5 simple steps to COSHH risk assessments

 FAQs

 What is Citation?

Citation is a UK provider of outsourced HR, Employment Law and Health & Safety support for SMEs. Founded in 1995 and based in Wilmslow, Citation is trusted by more than 30,000 UK businesses, including 4,000+ in construction.

What are construction employer responsibilities under CDM Regulations?

Under CDM Regulations 2015, contractors need to plan and manage construction work safely, make sure workers are properly trained, provide welfare facilities and prevent unauthorised access to site. Bigger projects need a principal designer and principal contractor, with risk assessments and method statements ready before work starts. Citation’s Health & Safety consultants handle the documentation and on-site support that goes with it.

Do construction companies really need specialist HR support?

Yes, construction workforces usually mix CIS workers, subcontractors, agency staff and direct employees across several sites, which throws up issues like IR35 and employment status that generic HR advice simply doesn’t cover. Citation’s HR consultants know construction, so the advice actually fits how your business runs.

What happens if a construction company fails an HSE inspection?

The Health and Safety Executive (HSE) can issue an improvement notice, giving you time to put things right, or a prohibition notice, stopping work on the spot. Serious breaches can mean prosecution, unlimited fines or even director disqualification, not to mention the dent to your reputation and future tenders. Citation runs on-site inspections to make sure you’re safe and compliant with regulations.

How much does Citation cost for construction businesses?

It depends on the size of your business and what you need. As an INCA member, you’ll get preferential rates on Citation’s full-service contracts — call 0345 844 1111 or click here and quote ‘INCA’ for a tailored quote.