New Code Of Practice For External Wall Insulation Installers

INCA, the recognised trade association for the external wall insulation (EWI) industry in the UK, announces the launch of a new EWI installer member code of practice designed to help specifiers, contractors, clients and consumers identify and engage with trusted EWI industry professionals who maintain overarching values of quality, customer service, best practice and business excellence.

Developed by the members – for the members, all current INCA EWI installer members have signed up to the new code which will be a mandatory requirement for all new members to agree and adhere to moving forwards.

INCA Installer Member Code Of Practice

The new code of practice underpins the trade association’s work to promote high standards, best practice, competent installation and professionalism across the external wall insulation industry and defines precisely what is expected from an INCA installation contractor member in terms of:

      • Quality and Best Practice
      • Guarantees
      • Training and Competence
      • Environmental and Sustainability Policy
      • Health and Safety
      • Legal and Regulatory Compliance
      • Disputes and Conflict
      • Integrity, Behaviour, Ethics and Communication

The full document can be downloaded here with printed copies available on request.

John Sparrow, CEO of INCA said:

“It’s important to recognise and not underestimate the role that a credible, trade association code of practice can play in raising standards, improving transparency and giving specifiers, clients and consumers greater confidence when commissioning works. It also helps distinguish the experienced, professional and responsible businesses from those who endanger trust, confidence and industry reputation”.

INCA Membership Criteria

The new INCA Installer Member code of practice is in addition to the existing and extremely robust membership criteria which, on top of the standard business expectations, requires applicants to have a minimum of two years of direct industry experience and for quality and competence to be proven through references and historical works.

This strict membership criteria means that, whether a large or small EWI installer, each member is required to:

      • Demonstrate an active trading history as a specialist contractor engaged in the application and/or installation of EWI systems in the UK EWI industry for a minimum of two years
      • Operate as an approved installer for at least one UK EWI system supplier
      • Provide references / referee details as required (checked by INCA)
      • Arrange for independent training of its workforce
      • Provide a copy of its training plan / policy
      • Confirm that site-based workforce holds CSCS cards, as appropriate
      • Score a satisfactory credit rating
      • Hold all relevant insurances to required minimum levels
      • Evidence a SSIP Accreditation (Veriforce, CHAS etc)
      • Hold ISO 9001 certification or proof of a robust Quality Management System
      • Have all relevant certifications / registrations in place as required to operate in specific market sectors (TrustMark, PAS etc)

Why Choose An INCA Member

Formed in 1981, INCA is the recognised trade association for the external wall insulation (EWI) industry in the UK. It is a not-for-profit organisation and, as such, our membership share a common objective to actively endorse and support collective industry efforts to promote the EWI industry and to drive best practice, quality standards and technical excellence in all things related to external wall insulation.

INCA installer members set the benchmark for standards of excellence across the UK’s EWI industry. The new Code of Practice clearly defines the guiding principles and practical standards expected of them and recognises their professionalism and competence.

So, when you choose an INCA member for your project, be it large or small, new build or retrofit, you are giving yourself the peace of mind that you are dealing with an experienced, competent professional EWI installer with overarching values of quality, customer service, best practice and business excellence.

You are de-risking the contractor appointment process and making sure that the design and installation of your EWI project is right first time.

Find An INCA Member

The INCA member directory will help you find the right installer member for your project and will enable you to contact them directly.

INCA EWI Installers Code of Practice – Download Your Copy

INCA Code Of Practice for EWI Installers

The INCA EWI Installers Code of Practice is available in A4 printed format which is available and can be posed out on request as well as an electronic PDF download which is available as an instant download.

For architects, specifiers, main contractors, housing professionals, building owners and consumers it’s an important document that will help you de-risk the contractor appointment process and making sure that the design and installation of your EWI project is right first time

It is also intended to be a marketing resource which our members can use so if and member would like any printed copies please email info@inca-ltd.org.uk and let us know how many copies you require and where to send them.

To download your PDF version simply click the image or the link below:

INCA: Code of Practice - Installer Members